Thank you for visiting MediaSignage's ("MediaSignage") Internet web site located at the URL www.MediaSignage.com ("Site"). This Privacy Policy details certain policies implemented throughout MediaSignage governing MediaSignage's use of personally identifiable information about users of our Site and users of our services and/or software that is available for download on this Site.

We at MediaSignage know that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy.

By visiting or using the MediaSignage website and domain name, platform, and any other linked pages, features, content, or any other services we offer from time to time in connection therewith (collectively, the "Website"), you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

I. What Does This Privacy Policy Cover?

This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using our Website. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. This policy also does not apply to information you choose to disclose publicly on the Website (i.e., information which is viewable to other Website users), which will not be considered Personal Information.

II. What Personal Information does MediaSignage Collect?

The information we gather from customers enables us to improve our services and to allow our users to set up a user account and profile that can be used to interact with other users through the Website. We collect the following types of information from our customers:

A. Personal Information You Provide to Us:

We receive and store any information you provide to us. The types of Personal Information collected may include your name, user name, email address, IP address, phone number, browser information, and third-party account credentials (for example, your log-in credentials for Google or other third party sites that we may allow you to use to sign into the Services). If you provide your third-party account credentials to us or otherwise sign in to the Services through a third party site or service, you understand some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your account with us, and that Third Party Account Information transmitted to our Services is covered by this Privacy Policy; for example, if you sign up with your Google account, we collect Third Party Account Information from your Google profile (including your name and profile photo), calendar (including information about the events in your Google calendar and what time zone you are located in), and your contact information (“Google Data”). We access your Third Party Account Information both upon sign up and during “Syncs” (defined below), and we only store this information until you delete your MediaSignage account.

You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. We use the Third Party Account Information and Personal Information you provide to enhance your Website experience. For example, we use the Google Data as follows:

• We use data from your Google calendars to calculate and display events on the Signages as part of their automation process.
• We use data from your Google Sheet to display information on their Signages as part of their automation process.
• We use data from Google Drive to display files from a folder on their Signages as part of their automation process.
• We only read data and do not write, nor overwrite nor delete them
• We do not access nor store your contacts.
• We do not share any information coming from the feeds scope.

B. Personal Information Collected Automatically:

Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the page you requested.

“Cookies” are identifiers we transfer to your computer through your browser that allow us to recognize your browser and tell us how and when pages in our site are visited and by how many people. You may be able to change the preferences on your browser to prevent or limit your computer’s acceptance of cookies, but this may prevent you from taking advantage of our Website’s best features.

We also may collect usage information (such as the numbers and frequency of visitors to our site). For example, this aggregate data tells us how often customers use parts of the Website, so that we can make the Website appealing to as many customers as possible. We may also provide this aggregate information to our partners, so that they can understand how often people use their services and our Website, so that they, too, can provide you with an optimal online experience.

C. E-mail Communications:

We may receive a confirmation when you open an email from us. This confirmation helps us make emails more interesting and improve our service.

III. Will Digital Signage Share Any of the Personal Information it Receives?

We neither rent nor sell your Personal Information to anyone. We share your Personal Information in personally identifiable form only as described below.

A. Affiliated Businesses We Do Not Control: In certain situations, businesses we’re affiliated with may sell items or provide services to you through the Website (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction.
B. Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
C. User Profiles: User Profile information, including your name, email address, and other information (“User Submissions”) may be displayed to other users if you have chosen to enter such information on your User Profile. Again, any content (including without limitation images, captions, and comments) you voluntarily disclose for other users to view on the Website is not Personal Information; it becomes publicly available and can be collected and used by others and may be redistributed through the internet and other media channels.
D. Communication About the Website: As part of the Website and Services, you may receive communications from us, whether by email or other means. We and our agents may send you email, contact you, or engage you in other communication that we or they determine relate to your use of the Website.
E. Business Transfers: We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Also, if we (or substantially all of our assets) are acquired, or if we go out of business or enter bankruptcy, Personal Information would be one of the assets transferred to or acquired by a third party.
F. Protection of MediaSignage and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with that law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of MediaSignage, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
G. With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties and will be able to prevent the sharing of this information.
H. Sharing of your Google Data: We do not share any calendar, file data, sheet data nor event data from your Google Account. In other words, no concrete Google data is shared.

IV. Is Personal Information About Me Secure?

Your User Profile is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.

We endeavor to the privacy of your User Profile and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

The Website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When linking to another site you should read that site’s privacy policy.

V. What personal information can i access?

Through your User Profile, you may access and, in some cases, change certain information you’ve provided to us. The information you can view and update through your User Profile may change as the Website changes. If you have any questions about viewing or updating information we have on file about you, please contact us at mstech@mediasignage.com.

VI. What Choices Do I Have?

• You can always opt not to disclose information to use, but keep in mind some information may be needed to take advantage of some of our special features.
• You may be able to add or update certain information as explained in Section V above. When you update information, however, we may maintain a copy of the unrevised information in our records.
• You may request deletion of your User Profile by sending an e-mail to mstech@mediasignage.com. Please note that some information may remain in our private records after deletion of your account.
• If you do not wish to receive email or other mail from us, please contact us at mstech@mediasignage.com. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Website, and you are responsible for reviewing such legal notices for changes.

VII. Does the website use the Youtube API? What is its Terms of Use?

The Website utilizes YouTube API Services to enable users of the site to retrieve and share video content. When users access or utilize YouTube API Services, they must adhere to the YouTube API Services – Developer Policy. It's important to note that The Website does not employ YouTube API Services for data collection, external sharing or serving third-party advertisements to individual users, including the use of Google or YouTube end user credentials. The Website's use of the YouTube APIs is governed by its Privacy Policy. Whether users are individuals or part of an organization, their use or access of YouTube, regardless of whether it's through YouTube API Services or other means, is regulated by YouTube's Terms of Service and Google Privacy Policy.

VIII. How is my data, such as information from Facebook, Google, and other social media platforms, retained, and how can I request its removal?

A. Data Protection Mechanism: As no actual platform data (e.g., text, image and video files, spreadsheets, or calendar information) is stored on our servers, your sensitive information is inherently safeguarded from breaches or unauthorized access. Only the access token and temporary JSON lists generated by platform APIs are used for operational purposes.

B. Data Storage and Retention: JSON lists are cached for a maximum of 90 seconds to optimize repeated requests and reduce API calls to the platform.

On the client side, data is retained for up to 30 days.

C. Data Deletion: You can request account and data deletion through the Contact Us form, Chat, or the In-App Unsubscribe button. Upon receiving such a request, your account and any associated JSON lists from platform data are permanently deleted.